sales@trustmedsrx.com

+1-805-206-2149

Faqs

Please read the Frequently Asked Questions and the Answers we have given below.

Q1. What is the quality of your medicines?

How is your website the most preferred online pharmacy site? We aim to offer our customers quality medicines at a reasonably low price. We cater to all your pharmaceutical needs. We also make purchasing medicines online a hassle-free experience for you. We ensure that healthcare is affordable and accessible to all. We make the process of ordering online simple. We also do not have hidden charges for our drugs or healthcare products.

Q2. Are the medicines you sell safe and legal?

Yes. The medicines you buy at our pharmacy website are of the highest quality. The drugs that we provide are safe and legal. We sell high-quality and authentic drugs. You will not have any undesired side effects after using the medications delivered by our pharmacy website. Therefore, you do not have to feel worried about the quality of our products. We only sell licensed and legal medicines.

Q3. Can I buy medicines without a prescription at your pharmacy site?

You can also buy drugs without a prescription at our online pharmacy store. We are here to help you take it easy. Our website is among the USA’s top online pharmacy and medical care platforms. We are an online medical store that makes your purchase simple, easy, and affordable.

Q4. What kinds of medicines are available on this website?

Our pharmacy site offers all kinds of pharmaceuticals and healthcare products, including prescription and OTC drugs.

Q5. Can you assist with any queries about my purchase?

Yes. To contact our healthcare experts online, you may send your queries by selecting the “contact us” option for our site or emailing us at the email address given on the website.

Q6. How can I track my order?

Once you place an order on our site, we process your order and hand over the ordered product to our logistic partner. You will get a unique tracking identity number once the ordered product is handed over to our logistics partner, enabling you to track the delivery status of your ordered product.

You may use the tracking identity number on our site to check the status and location of the ordered product and its estimated time of delivery. Our customer service team coordinates with our logistic partners to make sure that the product is delivered to you at the earliest. We make all reasonable efforts to ensure that the logistic partners update the tracking status of your ordered product in real time.

Q7. Is your e-pharmacy secure?

We provide the most secure and confidential environment possible for users. Your information is entirely confidential. It can only be viewed by our online pharmacy staff and prescribers.

Q8. What if I do not like the quality of the product that you delivered?

If you get a faulty or damaged product, kindly email us. Please indicate if you would prefer a product replacement or a refund. We assure you of a guaranteed return and a full refund.

Q9. When will I receive my ordered product?

For any update on your order, such as delivery date and time, contact our customer service or email us with your order details. You can also track your order using the tracking number.

Q10. How reliable are your delivery services?

Our delivery services are the most reliable since we send order confirmation emails and tracking links via which you can easily track your healthcare products. We also send notifications about the current location of your package. Also, we assure you of an easy return and refund policy from our pharmacy website if the product does not match your expectations.